Admin & Operations Manager

Reports to: Executive Director
Status: Part-time, non-exempt (hourly) — approximately 20 hours/week
Compensation: $25/hour
Schedule Note: Some nights and weekends will be required.
Applications due: August 16
Interviews: Week of August 17
Start date: September, or as soon as available

About Columbia Center for the Arts
Columbia Center for the Arts (CCA) promotes an arts-rich environment in the Columbia Gorge, where novices and well-established artists and performers alike discover and develop their full creative potential. Through gallery exhibitions, community theatre, education programs, and the Print Studio, CCA serves as a creative hub for the region — bringing together artists, performers, students, and audiences in a shared, community-driven home for the arts.
CCA is currently restructuring its staff to build increased capacity and sustain its growing momentum. Now is a great time to become part of a growing, community-driven arts organization at a pivotal moment in its development.

Position Summary
The Admin/Ops Manager keeps Columbia Center for the Arts running day to day — the calendar, the systems, the vendor relationships, and the office itself. This role is the connective tissue between staff, programs, the bookkeeper, and our community.

Key Responsibilities
•      General administration: main inbox and phone line, office supplies, filing, shared drive organization, document templates and SOPs.
•       Master calendar management: manage the gallery, theatre, class, rehearsal, rental, board, and deadline calendars against one another to prevent scheduling conflicts, communicate with users about usage, etc…
•       Finance support: In partnership with ED, assist with accounts payable/receivable processing, deposit preparation, coordination with the contracted bookkeeper, expense tracking, and contractor W-9/1099 collection.
•       Systems & data: administer and maintain data hygiene in Neon CRM (Donors), Airtable (Programs), TicketTailor (Box Office), and Square (Concession & Gallery Sales); coordinate with Marketing on website.
•       Facilities (day-to-day): building opening/closing procedures, tidines, vendor scheduling, coordinating with contracted janitorial services, safety inspections, and working with the board's Facilities Committee.
•       Volunteer program: recruit, onboard, schedule, recognize, and retain volunteers organization-wide, in partnership with program leads.
•       Rentals administration: process space-use agreements, deposits, and billing for facility rentals.
•       Administrative Assistance to the Executive Director.
•       Customer Service – respond or direct patron, artist, and partner inquiries in a timely manner.

Qualifications
•       Highly organized with strong attention to detail and follow-through
•       Comfortability and experience working across multiple software systems (CRM, ticketing, spreadsheets, point-of-sale);
Demonstrated experience with related systems is highly desirable. 
•       Basic bookkeeping or financial knowledge is helpful
•       Able to work independently and manage competing priorities without close supervision
•       Customer-service orientation; comfortable coordinating with vendors, volunteers, and the public
•       Nonprofit or arts administration experience a plus, not required

Cross-Training
All CCA positions include cross-training on core center systems — box office operations, room and facility scheduling, and building opening/closing procedures — so staff can collectively support patrons, artists, and one another, particularly during busy periods, events, or staff absences.

How to Apply
Email resume and cover letter with the subject line: Admins & Operations Manger to jobs@columbiaarts.org by August 16. Interviews will be scheduled the week of August 17. 

House Managers

Reports to: Theatre Program Manager (theatre events) or Program Director, Visual Arts & Marketing (gallery events); system administration handled by Admin/Ops
Status: Part-time, hourly, non-exempt, event-based
Compensation: $20/hour
Applications: Rolling
Schedule: Event-based; hours vary with the performance and event calendar
Schedule Note: Some nights and weekends will be required.
 
About Columbia Center for the Arts
Columbia Center for the Arts (CCA) promotes an arts-rich environment in the Columbia Gorge, where novices and well-established artists and performers alike discover and develop their full creative potential. Through gallery exhibitions, community theatre, education programs, and the Print Studio, CCA serves as a creative hub for the region — bringing together artists, performers, students, and audiences in a shared, community-driven home for the arts.
CCA is currently restructuring its staff to build increased capacity and sustain its growing momentum. Now is a great time to become part of a growing, community-driven arts organization at a pivotal moment in its development.

Position Summary
House Managers run the front-of-house experience for CCA's theatre productions, presented performances, and special events — making sure patrons have a smooth, well-organized night out from arrival to departure.

Key Responsibilities
•       Pre-show/pre-event lobby and box office setup
•       Coordinate and check in ushers and box office volunteers
•       Support door sales and box office operations
•       Manage seating, including accessibility accommodations
•       Oversee intermission and post-show/post-event closeout
•       Reconcile cash and card sales at the end of each event
•       Track attendance and complete house reports
•       Respond to patron complaints and incidents, following CCA's emergency procedures

Qualifications
•       Customer service or hospitality experience
•       Comfortable handling cash and point-of-sale transactions
•       Calm, clear communicator under time pressure
•       Available evenings and weekends around the event calendar
•       Experience supervising volunteers a plus

Cross-Training
All CCA positions include cross-training on core center systems — box office operations, room and facility scheduling, and building opening/closing procedures — so staff can collectively support patrons, artists, and one another, particularly during busy periods, events, or staff absences.

 

How to Apply
Applications accepted on a rolling basis. Email resume and cover letter to jobs@columbiaarts.org with the subject line "House Managers".